Today’s business press is filled with stories about sales transformation through CRM initiatives and sweeping training programs. These priorities are reflected in 2018 corporate spending: Nearly $88 billion on training and $48 billion on CRM. We suspect far less was spent on sales team building. But as the following case demonstrates, paying close attention to […]
About Dean Walsh
Dean Walsh is passionate about improving client performance. He has worked with more than 100 clients across industries and functions, and uses a proprietary performance improvement model to transform organizations. Roughly half of Dean's clients are HR executives and half are general managers. He is an HR expert who thoroughly understands business – and a business strategist who thoroughly understands HR. Dean recently helped a major bank become the nation's "Top Employer" - and achieve record profits. He helped a global technology company redesign its HR operating model to support fifteen R&D centers around the world. And he helped an engineering consulting firm design and implement a new operating model -- and retain its top two clients.